Managed IT for Contractors & Trades

Yes. I support the computers and network your business software runs on and coordinate with software vendors when an issue is specific to the application. QuickBooks, Sage, and Buildertrend are the ones I see most often in Lane County trades businesses, so I already know their common failure points — QuickBooks company file corruption after a bad shutdown, Buildertrend sync issues between the office and the field — rather than starting from scratch figuring out what's normal versus what's actually broken.

Mobile device management lets me enforce screen locks and encryption, control what apps get installed, and remotely wipe a device the moment it's reported lost or stolen — which matters when that tablet has your client list, project photos, and maybe an accounting app still logged in. It's a service I set up once per device and manage going forward centrally; your crew doesn't have to think about it or do anything differently day to day.

With encryption on, the data on that device is unreadable without the unlock credential, so a lost phone is an inconvenience, not a data breach. With mobile device management in place, I can wipe it remotely the moment you call — before whoever found it gets past the lock screen. And with cloud-based file storage instead of files saved locally, your project files, contracts, and photos are still sitting safely on every other device your team has. Set up all three together and losing a phone stops being a crisis and becomes a five-minute phone call.

Yes. I set up secure remote access so estimators, project managers, and office staff can reach your business systems — QuickBooks, shared drives, email — from a job site or from home, without the kind of security gaps that come from someone just forwarding ports on a router to make it "work," which is how I see a lot of small trades businesses end up compromised.

You get me on the phone — not a help desk reading from a script. I've spent over 40 years in IT, running Ask Erik Computer Services since 2006 and serving Lane County contractors since bringing the business to Eugene in 2017. I'm a Microsoft Partner, AI-certified, and a BNI Hall of Fame member here in Eugene. I know construction and trades businesses don't have time to babysit technology, so I document everything, explain it in plain English, and plan ahead instead of waiting for a crew's tablet to die on a job site. When something breaks, I tell you why and what we're changing so it doesn't happen again — not a canned response from someone reading your ticket for the first time.